@inproceedings{oai:kutarr.kochi-tech.ac.jp:00000883,
 author = {Niraula, Rajendra and Kusayanagi, Shunji},
 book = {Society for Social Management Systems Internet Journal},
 issue = {1},
 month = {Mar},
 note = {A claim in Japanese society is often considered as complain and the construction industry is in no exception. However, unlike in the Japanese construction industry a claim in the international construction market is taken as someone's rightful due. This paper discusses the claim/dispute management systems in Japanese construction industry with comparison to international construction market based on the FIDIC conditions of contract. The existing claim/dispute management system prevailing in the Japanese public works has made the owner dominated construction industry and contractors to depend on the owner's determination. A questionnaire survey regarding the Japanese conditions of contract for public construction work has revealed that: no respondent were confident over the impartial and fair determination of the project manner; nearly 90% of the respondent used to accept the owner’s determination over the cost; about 90% of the respondent agreed that the owner directly or indirectly influence contractors to accept the owner's determination; no respondent did have intention to go for arbitration even they could not accept the decision of the owner at first.},
 publisher = {Society for Social Management Systems},
 title = {Making Claim/Dispute Management System in Japanese Public Works Construction Compatible with International Construction Market},
 volume = {4},
 year = {2008}
}