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  1. SSMSパブリケーション
  2. Vol.06

Management Issues of Visiting Nursing Station Business

http://hdl.handle.net/10173/1839
http://hdl.handle.net/10173/1839
0d1af8d2-88cb-457b-9e0a-a3335e6ea10f
名前 / ファイル ライセンス アクション
SMS10-168.pdf SMS10-168.pdf (548.4 kB)
Item type 会議発表論文 / Conference Paper(1)
公開日 2018-02-06
タイトル
タイトル Management Issues of Visiting Nursing Station Business
言語
言語 eng
キーワード
主題Scheme Other
主題 visiting nursing station
キーワード
主題Scheme Other
主題 small business
キーワード
主題Scheme Other
主題 balanced score cards
キーワード
主題Scheme Other
主題 strategy map
資源タイプ
資源タイプ識別子 http://purl.org/coar/resource_type/c_5794
資源タイプ conference paper
著者 Sakai, Kazuyuki

× Sakai, Kazuyuki

Sakai, Kazuyuki

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Tomisawa, Osamu

× Tomisawa, Osamu

Tomisawa, Osamu

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抄録
内容記述タイプ Abstract
内容記述 A role of Visiting Nursing Station (VNS) is getting crucial due to recent medical system reformation policy in Japan, to encourage home medical care in place of hospitals. In the future, home health care will be substantial in the aging society and the VNS will play a much more important role. Typical VNS’s are operated by so-called “social entrepreneurs” who are highly motivated in pursuing societal value and contributing to the society rather than the pursuit of profits. There are, however, difficulties in management of small to medium scale VNS’s. Typical VNS’s have a few nurses and a few customers or clients. According to a statistics, most of small to medium size VNS’s are operating at a loss. Visiting nursing service is provided through a value net consisting of a medical doctor, a care manager, nurses, and clients and a VNS is one of the players in this value net. Management issues surrounding VNS business include public health system, customer/client retention, and operation process. Public health system restricts financial flexibility and client retention is a topic to be addressed as a service business. In order to investigate issues of small to medium size VNS management, the framework of balanced score card was applied. Issues of customer/clients, process, learning and financial were analyzed according to these four perspectives. Specifically, cost structure of a VNS was analyzed in detail. Combining information obtained from the interview with top management of four typical VNS’s located in Kochi, Japan, potentially profitable strategic model was developed.
書誌情報 Society for Social Management Systems Internet Journal

巻 6, 号 1, 発行日 2010-03
ISSN
収録物識別子タイプ ISSN
収録物識別子 2432-552X
著者版フラグ
出版タイプ VoR
出版タイプResource http://purl.org/coar/version/c_970fb48d4fbd8a85
出版者
出版者 Society for Social Management Systems
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